1. Campaign Assignment:
Agents:
- Agents are team members designated to execute campaigns.
- Assigned campaigns by the super admin or another team member.
- Limited to executing and managing campaigns; cannot create campaigns.
- Access campaigns assigned to them for review and execution.
Admins:
- Super admins can create campaigns.
- Can assign campaigns to agents or teammates.
- Have the authority to manage overall campaign creation, assignment, and execution.
- Collaborate with teammates in reviewing and overseeing campaigns.
2. Campaign Assignment Process:
Agents:
- Assigned campaigns through the “Team” section by the super admin or another admin
- Access the campaigns under their ReachOwl account for execution.
- Follow a straightforward process of selecting campaigns, Facebook groups, campaign types, naming, and assigning them to a team member.
Admins:
- Access the “Team” section to add new members and assign campaigns.
- Initiate the campaign creation process by selecting team members, Facebook groups, campaign type, and assigning team members.
- Have the flexibility to create campaigns and assign them simultaneously.
- Can view and manage campaigns at a higher level.
3. Group Admin Detection:
Agents:
- Execute campaigns without involvement in group admin detection.
- Focus on the execution and outreach aspects of the assigned campaigns.
Admins:
- Utilize the new feature for group admin detection.
- Decide whether to scan or skip group admins during campaign creation.
- Grant more control and flexibility to Facebook group outreach efforts.
- Aim to personalize campaigns for higher acceptance rates and meaningful connections.
Conclusion:
Agents:
- Empowered to execute and manage campaigns seamlessly.
- Limited to the execution aspect but crucial for efficient outreach.
- Collaborative approach with the team for successful campaign execution.
Admins:
- Hold comprehensive control over campaign creation, assignment, and execution.
- Can both create campaigns and assign them to team members.
- Utilise features like group admin detection for more personalised and effective outreach.
ReachOwl’s collaborative approach ensures a division of responsibilities between admins and agents, allowing for a streamlined and efficient outreach strategy. Admins have the authority to create and assign campaigns, while agents focus on executing assigned campaigns with the support of collaborative features.
The integration of group admin detection further enhances the precision and effectiveness of outreach efforts within targeted Facebook groups.